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Opening Positions

Technical Account Manager: 1 person
Sales Manager:1-2 Persons
Operations Research Analyst:1 person

Job description
Technical Account Manager
Position Overview:

Technique Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technique Account Managers take full responsibility for the daily operation of customer service function.

Duties:

(1) Handles initial inquiries from customers, dealers, and the general public.
(2) Handles order placement, complaints, technical support, etc.
(3) Manage and process price quotes, orders, promotion, and customer contracts.
(4) Provide technical advice and help customers in troubleshooting.
(5) Organize and provide training for internal sales and external distributors by delivering presentations and demos.
(6) Represent the company’s technical division in tradeshows and exhibitions.
(7) This position requires approximately twice per week business travel.

Working Hours:

Monday to Friday, 9am to 5pm, with possible flexible scheduling.

Qualifications:

(1) Minimal Bachelor degree in biology, biochemistry, biological engineering, microbiology or related majors, with previous experience of molecular biology and biochemistry. Master degree is preferred. Deep understanding of gene synthesis and protein expression is a plus.
(2) Speak both English and Chinese fluently. Holding a valid driver’s license.
(3) Excellent communication skills and able to work well in a team. Previous experience in customer support is a plus.
(4) Quick learner, Customer-focused and proactive.

Benefits:

Complimentary accommodation, health, dental and vision insurance, paid holidays and sick leave, 401K retirement plan.

Annual Salary:

36,000-55,000/year plus benefits including health insurance and retirement plan.

HR Contact: HR@geneuniversal.com

Sales Manager
Duties:

Develop new markets, visit clients, attend exhibitions.

Qualifications:

(1) Minimal Bachelor degree in biology, biochemistry, biological engineering, microbiology or related majors, with working knowledge of molecular biology and biochemistry. Master’s degree is preferred. Deep understanding of gene synthesis and protein expression is a plus.
(2) Speak both English and Chinese fluently. Holding a driver’s license.
(3) Excellent communication skills and able to work well in a team.
(4) Quick learner, Customer-focused and proactive.

Benefits:

Complimentary accommodation, Health, dental and vision insurance, paid holidays and sick leave, 401K retirement plan.

Annual Salary:

Negotiable
HR Contact: HR@geneuniversal.com


Operations Research Analyst
Location: Newark Delaware-UNITED STATES
Working Hours: Part-time, 20 hours per week
Salary: $38 per hour
Job description includes the following:
(1)Identify and solve problems in marketing and technical support related field in developing the biological products market of North America area.
(2)Collect and organize information from sales histories and customer feedback, analyze the information to target problem in developing the biological products market of North America area.
(3)Use statistical analysis methods to analyze the information and develop solutions to the problems in developing the biological products market of North America area.
(4)Write reports on the findings, and advise the parent company in China about actions to take in order to better develop the biological products market of North America area.
Requirements: minimum Bachelor degree in Bioengineering or related fields, and 1-2 years working experience as a Sales Director is desirable.
Please send resume to :
Gene Universal Inc., 200 Continental Dr. Suite 401, office 402, Newark DE 19713.
HR Contact: HR@geneuniversal.com

Sales Engineer
Location: Newark, DE
Job description includes the following:
(1)Identify and provide technical support on solving production issues in sales of the customized biological products in USA, focusing on gene synthesis products.
(2)Serve as technical liaison between US office and manufacturing division, product marketing as well as R&D division in China.
(3)Collect and analyze sales information and customer feedbacks regarding product performance and provide improvement recommendations.
(4)Prepare and deliver technical presentation and training to customers. Assist in researching and developing new products.
Requirements: Bachelor degree or equiv. In Bioengineering, Biotechnology or related, solid knowledge of molecular biology protocols (such as DNA amplification and modification, gene synthesis, site-directed mutagenesis, bacteria culturing, and plasmid prep). Excellent interpersonal and communication skills to interact with customers, team members, and senior management. Ability to work independently.
Please send resume to:
Gene Universal Inc, 200 Continental Drive, Suite 401, Office 402, Newark,DE 19713.
HR Contact: HR@geneuniversal.com

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Gene Universal Inc.

Address:200 Continental Dr. Suite 401, office 402, Newark DE 19713

Tel:+1 302-235-9792

E-mail: sales@geneuniversal.com

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