Last Updated: 05/18/2018
GENE UNIVERSAL (“us”, “we”, or “our”) values your privacy. This page
informs you of our policies regarding the collection, use, and disclosure
of personal data when you use our websites including,
, and the
choices you have associated with that data.
I. INFORMATION COLLECTION AND USE Data Collected 1.Personal Data
When you navigate our website or use our services, you may be asked to
provide certain personal information that can be used to contact or
identify you. This information may include, but is not limited to: Email address First name and last name Country Institution
How does GENE UNIVERSAL Use Your Personal Data?
This personal data may be used to contact you with newsletters, marketing,
or promotional materials that may be of interest to you. You may opt out
of receiving these communications from GENE UNIVERSAL at any time by
following the communication preference link in our emails or by contacting
us. We will never sell your personal data. 2.Site Analytics
We may collect information on how you accessed and used our websites. This
information may include information such as your computer’s Internet
Protocol (IP) address, web browser use, location information, information
accessed, time and date of visit, and other data.
How does GENE UNIVERSAL Use Site Analytics?
Site analytics helps GENE UNIVERSAL better understand our audience and how
they utilize our site. This information allows us to optimize our website
for better user experience and create content tailored to your needs. 3.Cookies
Cookies are small pieces of text sent by your web browser by a website you
visit. A cookie file is stored in your web browser and allows us or a
third-party to recognize you and make your next visit easier and the
Analytical/performance cookies. They allow us to recognize and count the
number of visitors and see how visitors move around our websites. This
helps us improve the way the websites work, for example, by ensuring
that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return
to our websites. This enables us to remember your information and
auto-populate forms for you.
Targeting cookies. These cookies record your visit to the websites, the
pages you have visited, and the links you have followed. We use this
information to make content displayed more relevant to your interests.
We may also share this information with third parties for this purpose.
Third Party Cookies
Please note that third parties (including, for example, advertising
networks and providers of external services like web traffic analysis
you check the third-party websites for more information about their
cookies and how to manage them.
Below is a list of some of the third-party partners who may set cookies on
your device: 1.Facebook
Facebook ad link that referred the user to any GENE UNIVERSAL website.
For further information: https://www.facebook.com/help/cookies 2.Twitter
Twitter ad link that referred the user to any GENE UNIVERSAL website.
For further information: https://twitter.com/privacy 3.LinkedIn
LinkedIn ad link that referred the user to any GENE UNIVERSAL website.
For further information: https://www.linkedin.com/legal/cookie-policy 4.Google
Google link that referred the user to any GENE UNIVERSAL website.
For further information:
We utilize a Hubspot tracking code that sets cookies when you visit our
website. For further information:
II. MANAGING YOUR DATA Confidentiality
GENE UNIVERSAL keeps client's Information with the same degree of care it
holds its own confidential information, including written Information
relating to the services; data; know-how; assay methods; technical and
non-technical materials. GENE UNIVERSAL will not use the Information
except for the services to be performed pursuant to the client's order or
to optimize the client's customer experience. GENE UNIVERSAL will disclose
the Information only to its officers, employees and affiliates directly
concerned with the services, but will neither disclose the Information to
any third party nor use the Information for any other purpose unless such
materials: i. were known to GENE UNIVERSAL prior to the order, as
evidenced by GENE UNIVERSAL's written records; ii. are or become generally
available to the public through no fault of GENE UNIVERSAL; iii. are
received by GENE UNIVERSAL in good faith from a third party, not in breach
of an obligation of confidentiality; iv. are independently developed,
discovered or arrived at by GENE UNIVERSAL without use of or reference to
Confidential Information; or v. are disclosed, pursuant to a requirement
of law. Intellectual Property
At GENE UNIVERSAL, we understand that protection of our clients' IP is of
the utmost importance. We stand by our emphasis on long-term
collaborations and meet this challenge by providing comprehensive
Our strict company-wide IP policy is based upon:
Preparing our management and research teams with the correct mindset for
quality IP protection through rigorous, repeated training.
Preventing information leaks in all possible forms.
Distinct projects are physically isolated from each other through our
Laboratory notebooks are strictly monitored, regulated, and filed.
Notebooks never leave the premises and can be returned to the client
upon request. Digital data is protected by a comprehensive information
security system encompassing our network.
Ensuring employees' legal compliance with company regulations.
All GENE UNIVERSAL employees are required to sign a CDA agreement before
joining the company.
Retaining and Transferring Data
GENE UNIVERSAL will retain your data for as long as it is necessary to
provide services to you and others or as long as required by laws and
regulations. For EU Customers, some data may be transferred to other GENE
UNIVERSAL facilities outside of the EU when it is necessary for service
completion. In certain cases, GENE UNIVERSAL may disclose your data if
required by the law. GENE UNIVERSAL will never transfer your data to a
third party. Your Rights
GENE UNIVERSAL aims to take reasonable steps to allow you to correct,
amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you
want it to be removed from our systems, please contact us by phone, email,
or on our websites “contact us” page.
In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To change any Personal Data held about you that is inaccurate To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to
GENE UNIVERSAL. You can request to obtain a copy of your Personal Data in
a commonly used electronic format so that you can manage and move it.
you know via email and/or on our website, prior to the change becoming
effective and update the "effective date" at the top of this Privacy
on this page.